Shipping policy

Shipping Policy

Same Day Dispatch

Orders placed before 3:00 PM Monday–Friday (excluding UK bank holidays) are dispatched the same day. Orders placed after 3:00 PM, or at weekends and on bank holidays, are dispatched the next working day.

Where We Deliver

We currently deliver to UK addresses only.

UK Shipping Rates

Order Value	Shipping Cost
Under £20.00	£3.99
£20.00 and over	FREE

UK Delivery Times

Once dispatched, UK orders are typically delivered within 1–2 working days. Delivery times are estimates and are not guaranteed. During busy periods, delivery may take slightly longer.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking number.

Haven't Received Your Order?

If your order hasn't arrived within the expected timeframe, please allow an extra 2 working days before contacting us, as occasional carrier delays can occur. If your order still hasn't arrived, please contact us and we'll resolve it as quickly as possible.